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Board » Technical Support » Access to SOL Client Problem

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Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
You and me cleared the problem not by Careka post but Rainbow Chaser post

Hello all. My wife would like to try a race! This is good news since it mans she won't mind me getting up at 4.30 in the morning so much if I promise to check her yacht as well.
But... the registration process is not sending a message to her hotmail account susanvanderpuil@hotmail.co.uk. Help please.
Clipping along
Yohann - check your Spam folder. There is an occasional problem with Hotmail and Gmail sending emails from SOL to Spam.
If that does not fix it then email RC.
Sorry, that was me. ;-)
“We may have arrived on different ships, but we are all in the same boat now!” Martin Luther King Jr.
Anyone know what this means:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at views::SteeringComponent/setSendButtonLabel()
at views::SteeringComponent/cmdTimerUpdate()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()


Couldn't get in this morning to tack :(
Hello,
I am having problems trying to log into the race, I keep getting error 2040. I have tried the beta true at the end without success. I use windows vista. Any suggestions would be greatly appreciated.
Hi MrBill,

I haven't heard about error #2040 before, so I don't really know what's going on.

What browser are you using?
What version of flash are you using? (right-click in the client, even if it gives an error)

Does the classic version work? classic version

Maybe try again with the beta=true:
1. click to try with beta=true
2. click to try without beta=true
(These links are to the Sailonline RTW 2014 - Leg 6 race)

Other things that might (temporarily) fix it:
* Try another browser (Chrome uses another version of flash as well)
* Clear flash cache
Here is a brief guide for Windows users on What to do if Sailonline is Unavailable

Mac users should take the principles and apply them "Mac-style". If any Mac user has the time/inclination to write up something similar then we can add it here too.
________________


--- Last Edited by RainbowChaser at 2015-06-16 12:49:08 ---
Cool infographic

How the Internet Works

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Christmas(W) to Christmas(E) Island 2024

Two waypoints, start and finish, and between them 5827 NM of two oceans. Not much time if we want to sit at the Christmas Eve table. You will need to maintain an average speed of over 10 knots, so prepare your 90ft well and choose the best of the many possible routes. Hands up everyone who knew there were TWO Christmas Islands?! OK, maybe you have sailed this Sailonline course before... but it's time to get ready for the 2024 challenge of a reversed race, starting in the Indian Ocean, racing to the Christmas Island in the Pacific! It also marks the conclusion of our prestigious Ocean Race Championship 2024. Please have fun! Fair winds!
PRIZE: SMPF
Race #1868
INFO by brainaid.de
90ft Monohull PARTICULARS
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Ranking: OCQ4 - OCCH - SUPSOL - SYC
Race starts: Dec 02nd 11:00 Registration Open!
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The Beagle in Mauritius 2024


And west, forever following the sun, the Beagle went once more to next explore Australia, but since online we already regularly race the length and breadth of that wee dinkum continent’s coasts, we will delay launching our Tall Ship Class B until the Beagle reaches Mauritius, which she did on 29 April 1836. Darwin explored the island and its coral reefs extensively. We’ll better that by sailing some 450nm to Reunion and back, for a better appreciation of this remote archipelago, inhabited mostly by descendants of French and English colonists and Indian convicts and political prisoners.
Race #1757
INFOby brainaid.de
Tall Ship Class B PARTICULARS
WX Updates:
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Ranking: SVF - SYC
RACE CLOSE: Saturday,
December 7 at 2300 UTC.
Race starts: Nov 27th 13:00 Registration Open!
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Kapiti Chetwodes Race 2024


For only the second time in SOL history, we have the pleasure of inviting you to the Kapiti Chetwodes Race, held in the Cook Strait region. Organised IRL by the Royal Port Nicholson Yacht Club from Wellington in New Zealand. The approximately 160nm long route, full of turning points, will take us from the bay at RPNYC around the islands of Somes, Kapiti and Chetwodes and back to the finish line at RPNYC. We have only a 26 ft Albin 79 yacht at our disposal. All this means that we will have a lot of fun, so fair winds!
Race #1864
INFO by brainaid.de
Albin 79 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking:
ARQ4 - ARCH - SUPSOL - SYC
RACE CLOSE: Monday,
December 2 at 2300 UTC.
Race starts: Nov 25th 17:00 Registration Closed
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Nassau to Bodo 2024

Prepare for the grand finale - the 6th and concluding leg of the RTW challenge, an odyssey from Nassau in the Caribbean to Bodø in Norway. Embracing a journey of 4000 nautical miles, this leg promises an exhilarating 18-day voyage. It also heralds the November installment of our prestigious Ocean Race Championship. Embark on a voyage of a lifetime, where prowess, tactics, and camaraderie unite in the pursuit of triumph. We eagerly await your presence at the starting line! May the winds be ever in your favor.
PRIZE: SMPF
Race# 1866
INFO from brainaid.de
Swan 65 PARTICULARS
WX updates:
0430 / 1030 / 1630 / 2230
Ranking: OCQ4 - OCCH - RTW - SUPSOL - SYC
RACE CLOSE: Friday,
December 6 at 2300 UTC.
Race starts: Nov 11th 11:00 Registration Closed
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