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Board » Technical Support » Access to SOL Client Problem

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Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
You and me cleared the problem not by Careka post but Rainbow Chaser post

Hello all. My wife would like to try a race! This is good news since it mans she won't mind me getting up at 4.30 in the morning so much if I promise to check her yacht as well.
But... the registration process is not sending a message to her hotmail account susanvanderpuil@hotmail.co.uk. Help please.
Clipping along
Yohann - check your Spam folder. There is an occasional problem with Hotmail and Gmail sending emails from SOL to Spam.
If that does not fix it then email RC.
Sorry, that was me. ;-)
“We may have arrived on different ships, but we are all in the same boat now!” Martin Luther King Jr.
Anyone know what this means:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at views::SteeringComponent/setSendButtonLabel()
at views::SteeringComponent/cmdTimerUpdate()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()


Couldn't get in this morning to tack :(
Hello,
I am having problems trying to log into the race, I keep getting error 2040. I have tried the beta true at the end without success. I use windows vista. Any suggestions would be greatly appreciated.
Hi MrBill,

I haven't heard about error #2040 before, so I don't really know what's going on.

What browser are you using?
What version of flash are you using? (right-click in the client, even if it gives an error)

Does the classic version work? classic version

Maybe try again with the beta=true:
1. click to try with beta=true
2. click to try without beta=true
(These links are to the Sailonline RTW 2014 - Leg 6 race)

Other things that might (temporarily) fix it:
* Try another browser (Chrome uses another version of flash as well)
* Clear flash cache
Here is a brief guide for Windows users on What to do if Sailonline is Unavailable

Mac users should take the principles and apply them "Mac-style". If any Mac user has the time/inclination to write up something similar then we can add it here too.
________________


--- Last Edited by RainbowChaser at 2015-06-16 12:49:08 ---
Cool infographic

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Races

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Current Races:

Kapiti Chetwodes Race 2024


For only the second time in SOL history, we have the pleasure of inviting you to the Kapiti Chetwodes Race, held in the Cook Strait region. Organised IRL by the Royal Port Nicholson Yacht Club from Wellington in New Zealand. The approximately 160nm long route, full of turning points, will take us from the bay at RPNYC around the islands of Somes, Kapiti and Chetwodes and back to the finish line at RPNYC. We have only a 26 ft Albin 79 yacht at our disposal. All this means that we will have a lot of fun, so fair winds!
Race #1864
INFO by brainaid.de
Albin 79 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking:
ARQ4 - ARCH - SUPSOL - SYC
Race starts: Nov 25th 17:00 Registration Open!
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Raja Muda Selangor 2024 - Penang to Langkawi

Welcome to the third and last online race of the Raja Muda Selangor International offshore series – a 70nm final trip further north again up the Malacca Strait from Penang to the exotic island of Langkawi, and again in Ker 40s.
Race #1871
INFO by brainaid.de
Ker 40 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: RMS - SYC
RACE CLOSE: Monday,
November 25 at 2300 UTC.
Race starts: Nov 21st 04:00 Registration Open!

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Raja Muda Selangor 2024 - Pangkor to Penang

Welcome to our second online offshore race in cooperation with Raja Muda Selangor International – an 80nm trip from Pangkor north to Penang up the Malacca Strait, again in Ker 40s.
Race #1870
INFO by brainaid.de
Ker 40 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking: RMS - SYC
RACE CLOSE: Saturday,
November 23 at 2300 UTC.
Race starts: Nov 18th 04:00 Registration Open!

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Two Oceans Doublecross TIMED Race 2024

Our November Timed race takes us to Cape Town near where the Atlantic and Indian oceans meet. Our ride is a beautiful ketch, the Archer 78. Starting at Cape Town, we’ll round Robben Island, then head south to round Cape Point, up around Seal Island before heading north to round Dassen Island before returning to Cape Town. This is a TIMED race, so you may RE-REGISTER HERE to try again, after finishing a run. You will have 13 days and 11 hours to test your skill and decision making after the race opens.
Race #1872
INFO by brainaid.de
Archer 78 PARTICULARS
WX Updates:
0430 / 1030 / 1630 / 2230
Ranking:
TRQ4 - TRCH - SUPSOL - SYC
RACE CLOSE: Saturday,
30 November at 23:00 UTC
Race starts: Nov 17th 12:00 Registration Open!
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Nassau to Bodo 2024

Prepare for the grand finale - the 6th and concluding leg of the RTW challenge, an odyssey from Nassau in the Caribbean to Bodø in Norway. Embracing a journey of 4000 nautical miles, this leg promises an exhilarating 18-day voyage. It also heralds the November installment of our prestigious Ocean Race Championship. Embark on a voyage of a lifetime, where prowess, tactics, and camaraderie unite in the pursuit of triumph. We eagerly await your presence at the starting line! May the winds be ever in your favor.
PRIZE: SMPF
Race# 1866
INFO from brainaid.de
Swan 65 PARTICULARS
WX updates:
0430 / 1030 / 1630 / 2230
Ranking: OCQ4 - OCCH - RTW - SUPSOL - SYC
Race starts: Nov 11th 11:00 Registration Closed
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