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Board » Technical Support » RSL/FLEX error when loading latest client - post HERE

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Posted by
AGage


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411
Registered at
2008-12-27 10:31:57
2012-02-18 06:04:14 - Re: RSL error when loading latest client - post HERE
You should be able to have 2 races open in different tabs within the same browser... I did so earlier in Chrome - not tried any others though...
I help develop the client interface for the best online ocean racing sim there is... __/)/)_/)__
Posted by
K3 (Bernd)


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130
Registered at
2008-08-25 12:34:07
2012-02-18 11:32:23 - Re: RSL error when loading latest client - post HERE
Both Races open in Chrome without problems now.
ciao
Bernd
Posted by
NZL-Otto


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13
Registered at
2011-02-16 00:17:49
2012-10-28 03:09:48 - Re: RSL error when loading latest client - post HERE
Ever since i logged on to get a mate off the rocks i can no longer get the beta version. Have read all, deleted data, restarted etc. All i get is a white page in IE & Chrome.
Any suggestions much appreciated
Posted by
RainbowChaser


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2656
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2009-06-14 09:44:50
2012-10-28 09:24:51 - Re: RSL error when loading latest client - post HERE
NZL Otto - I am not techie as you know, but what you say makes me think your Flash player may not be up to date.

Go to a race (non-beta) and right click on the screen, it will bring up an Adobe window, then click on About. This will take you to the Flash version page and you can see if the version you have is current or not. If not, then update Flash.

Hope that helps!
Posted by
NZL-Otto


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Registered at
2011-02-16 00:17:49
2012-10-28 19:32:13 - Re: RSL error when loading latest client - post HERE
Cheers RC, same version on both PC's. checked on another computer and all ok. But still no go with mine, last time i offer to get a mate off the rocks.
Posted by
RainbowChaser


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Registered at
2009-06-14 09:44:50
2012-10-28 20:01:42 - Re: RSL error when loading latest client - post HERE
The other thing you can do is empty the Flash cache. Not your browser one, 'cos I know you have done that.

Aaron told me about the Flash one... right click on race screen, click on Global Settings (above the About option) and then on the LH side of the page that opens, under Settings Manager, click on the 6th option (Website Storage Settings) and in the window that opens, click on Delete all Sites.

Finally, he also gave me a link here with some steps to go through.

The problem of no wx downloading is deffo a Flash issue.
Posted by
A2


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347
Registered at
2009-10-26 00:39:42
2012-10-28 22:03:39 - Re: RSL error when loading latest client - post HERE
Since you mentioned that this particular problem arose after using 2 logins makes me suspect that the conflict might possibly be resolved by removing all SOL cookies from your browsers on the system you are using.

Log out from SOL
delete cookies
close browser
reboot
None so blind
Posted by
NZL-Otto


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Registered at
2011-02-16 00:17:49
2012-10-29 02:59:39 - Re: RSL error when loading latest client - post HERE
thanks team have tried all that but still no luck, same old white screen or if i do what Aaron suggested at the beginning with the "javascript" line i get the normal race menu even though my browser says "...betta = true"
Posted by
captjack1942


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239
Registered at
2008-01-18 03:24:03
2012-10-29 04:35:24 - Re: RSL error when loading latest client - post HERE
Did you log out as your friend, and then log back in as yourself. I know that sometimes when there's house cleaning of the database, I'm not logged in when I open SOL. If I don't notice and try to open a race in the beta client (and the old client, for that matter) I get the same thing you describe. When I go back and log-in, everything works.

FYI, when you want to help a mate (or two), I find it best to use another browser. I usually use chrome for myself, but when I help a friend who can't get online I use FireFox, IE or Opera. It doesn't hurt to have several browsers on your machine.
Posted by
NZL-Otto


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Registered at
2011-02-16 00:17:49
2012-10-29 06:50:55 - Re: RSL error when loading latest client - post HERE
Jack that i will definitely be doing if i ever get going again. thanks team but deleted cookies now using chrome but home pc and laptop won't load. read all the forums & will keep trying but if anyone has a suggestion let's know.

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