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Board » Technical Support » No Wind Arrows, Boats, or ISO lines

Posted by Jeroen Posts 245 Registered at 2007-08-15 09:17:47	2011-01-19 12:26:44 - Re: No Wind Arrows, Boats, or ISO lines
	Normaly a reload works, if not try clearing the cache of the browser so no offline date is left, forcing a reload that way. Other problems come from proxy's and corporate networks. They tend to pre load a lot of info and this in turn can upset the weather file refresh. Trying several browsers is a good call as well but in this case you have done this. I am a ex-admin of SOL who joins in from time to time.
Posted by kalle Posts 413 Registered at 2007-06-01 09:58:04	2011-01-19 12:32:16 - Re: No Wind Arrows, Boats, or ISO lines
	SOL have a problem with some ISP's in South Africa. The problem is that they implement caching (to save bandwidth) by placing their customers behind load balanced proxy servers. This in turn causes problems with our current authentication. It could be fixed but there's no quick fix... Using a proxy server in europe or usa would help but that is not easy to set up either.
Posted by Sebensa Posts 70 Registered at 2010-10-06 14:50:36	2011-01-19 12:57:45 - Re: No Wind Arrows, Boats, or ISO lines
	Thank's so much for your interest guys I am out of ideas - but strangely, my 3G card loads, but very slowly (different ISP), however this is expensive. The ISP denies there is anything wrong, of course. At the office again a different ISP, the game loads perfectly. Seems I will have to change ISP? Regards Ray
Posted by kalle Posts 413 Registered at 2007-06-01 09:58:04	2011-01-19 13:00:16 - Re: No Wind Arrows, Boats, or ISO lines
	It is actually partly my fault since I didn't properly anticipate this problem when designing the authentication process. Try asking your ISP if you can direct access to websites without going through their proxy (answer is probably no).
Posted by Sebensa Posts 70 Registered at 2010-10-06 14:50:36	2011-01-19 13:19:07 - Re: No Wind Arrows, Boats, or ISO lines
	Thanks Kalle, the ISP is Telkom, the national telephone company - will try Thanks
Posted by Sebensa Posts 70 Registered at 2010-10-06 14:50:36	2011-01-21 18:52:21 - Re: No Wind Arrows, Boats, or ISO lines
	OK, just got off the line with senior person @ Telkom - she could not load game page either!! directly from the main frame - will call in the boffins on Monday Just to keep you guys informed (will not accept that I can load with a 3G card) Regards Ray
Posted by Sebensa Posts 70 Registered at 2010-10-06 14:50:36	2011-01-25 19:51:20 - Re: No Wind Arrows, Boats, or ISO lines
	Report back - after 1hr37min on the telephone, got an advisor that gave me "secret" LAN settings, bypassing the proxy server as you said Kalie! for any other South African sailors - it's worth it! Now have no excuses for not being up with the leaders Regards Ray
Posted by RainbowChaser Posts 2656 Registered at 2009-06-14 09:44:50	2011-01-26 10:13:56 - Re: No Wind Arrows, Boats, or ISO lines
	Sebensa - well done for persisting!!
Posted by Sebensa Posts 70 Registered at 2010-10-06 14:50:36	2011-01-26 10:34:49 - Re: No Wind Arrows, Boats, or ISO lines
	Thanks - a bit of a mission to say the least

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