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Board » Technical Support » Problem with client?

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Posted by
Ogwah


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2008-01-17 14:05:55
2008-02-18 10:54:15 - Problem with client?
Hi, I am new to sail online and have just downloaded the client hoping to compete in the timed race to St. Petersburg. I have followed the quckstart instructions. When trying to start the client I get a box up that says that file gdiplus.dll cannot be found in the specified path , not being the most computer literate bloke on the block...help please!!!
Posted by
kalle


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2007-06-01 09:58:04
2008-02-18 12:30:31 - Re: Problem with client?
What operating system and version do you have?

--- Last Edited by Kalle Haglunds at 2008-02-18 12:30:51 ---
Posted by
Ogwah


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2008-01-17 14:05:55
2008-02-18 13:09:09 - Re: Problem with client?
Hi Kalle,Thanks foe the swift reply. The operating system I am using is Microsoft Windows 2000 Pro. 5.0.2195
Is this too old a system for the client?
Thanks, Ian.
Posted by
kalle


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2008-02-18 13:15:03 - Re: Problem with client?
Try to install GDI+ from this location:

http://www.microsoft.com/downloads/details.aspx?FamilyID=6a63ab9c-df12-4d41-933c-be590feaa05a&DisplayLang=en


--- Last Edited by Kalle Haglunds at 2008-02-18 13:15:44 ---

--- Last Edited by Kalle Haglunds at 2008-02-18 13:16:21 ---

--- Last Edited by Kalle Haglunds at 2008-02-18 13:16:52 ---
Posted by
kalle


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2007-06-01 09:58:04
2008-02-18 13:17:41 - Re: Problem with client?
Can you spot the link inside that mess? Me and the forum software is not friends at the moment (we're on a timeout :) )
Posted by
kalle


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2007-06-01 09:58:04
2008-02-18 13:18:58 - Re: Problem with client?
I'll try to redistribute that dll with the next installer, i guess this i affecting more win 2000 users.
Posted by
Ogwah


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2008-01-17 14:05:55
2008-02-18 14:24:23 - Re: Problem with client?
Thanks Kalle,
Got the link and installed the files but still getting the same problem, I am going to reboot and try again.
I will let you know if it works!
Posted by
Ogwah


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2008-02-18 15:51:53 - Re: Problem with client?
Hi again Kalle,
I am still having the same problem, doesit matter where the files are installed, I installed them where the windows download prompted to is that o.k.?
Posted by
kalle


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2007-06-01 09:58:04
2008-02-18 15:58:31 - Re: Problem with client?
No, if there's no warnings you should be all fine. I will try to distribute the missing dll with the next version of sailonline, so keep an eye out for beta 8!
Posted by
Ogwah


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2008-01-17 14:05:55
2008-02-18 16:06:18 - Re: Problem with client?
Thanks Kalle.

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