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Board » Technical Support » Lost connection with server

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Posted by
bavaria39


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2
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2009-02-01 17:51:11
2009-02-19 19:03:45 - Lost connection with server
Can't get a connection when opening the client software. No updates on boats,charts anything.
When I use the web client no comands seems to get through to my boat (Bavaria39)
What's wrong / solution
Posted by
Jeroen


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245
Registered at
2007-08-15 09:17:47
2009-02-19 23:03:28 - Re: Lost connection with server
Hi there, the only version that is working is the web version the installed client doesn't work anymore.

Problems with the web client are rare but could be caused by a proxy server in your connection. You might want to try a different browser and clear the cache of the browser.

Hope this extra info helps you.
I am a ex-admin of SOL who joins in from time to time.
Posted by
kalle


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413
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2007-06-01 09:58:04
2009-02-19 23:21:40 - Re: Lost connection with server
bavaria,

1) Make sure you don't have the delay checkbox ticked

2) Zoom in and make sure you have not run aground.
Posted by
bavaria39


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2009-02-01 17:51:11
2009-02-20 21:35:34 - Re: Lost connection with server
Thank you guys. Problem solved.
It's my first race and I didn't see the island I was trying to sail through, It's a bit different sailing in a virtual world compared with the real one. BUT GREAT FUN.

Thanks again
Posted by
nilsdan


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2009-02-18 17:47:26
2009-02-21 11:05:32 - Re: Lost connection with server
I an new user and I have the same problem and your advice above does not help. I can stear the boat from the standard interface but not from the recommended client. I tried from two different computers and same issue. What are the features that i dont get when not using the client. Does it make sence to compete in the race using standard interface?
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Posted by
kalle


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413
Registered at
2007-06-01 09:58:04
2009-02-21 11:16:42 - Re: Lost connection with server
There is only ONE client, and that is the web based one - the desktop client (which you earlier could download) is not usable anymore. What are your specific problems with the web based client?
Posted by
Schakel


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183
Registered at
2008-12-19 09:19:00
2009-02-21 11:41:07 - Re: Lost connection with server
Kalle, I think you should remove the link to the 'cheat document', or at least indicate that it is obsolete. I think it may be the cause for the confusion.

Philip
Posted by
nilsdan


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Registered at
2009-02-18 17:47:26
2009-02-21 11:50:45 - Re: Lost connection with server
The recommended use of desktop client caused confusion. I will not try to use that SW anymore. I hope that all references to that SW will be removed from Saionline.org
Posted by
Schakel


Users avatar

Posts
183
Registered at
2008-12-19 09:19:00
2009-02-21 20:45:18 - Re: Lost connection with server
I see your point. The line "The best way to steer a boat is by the use of the client-software that can be downloaded here." on the manual page should be removed as well.

Philip
Posted by
Jeroen


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2007-08-15 09:17:47
2009-02-22 10:37:09 - Re: Lost connection with server
Im finishing a new manual as we speak.

This will replace the old one with the, now faulty reference.
This will remove the confusion we had about this, and will provide all the extra information on how to use the web interfce!
I am a ex-admin of SOL who joins in from time to time.

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